We were waiting to hear back from a customer about a remodeling proposal when we got a very different call instead. Seems this customer’s foot had slipped off the brake while she was parking and there was now a minivan-shaped indent in the front wall of her garage. It’s not the kind of thing that happens every day, but our customer told us she had one thought when she saw what had happened, “I’d better call Moss.”

One of the things we are most proud of as a company is our loyal customer base.  It’s more than knowing that you will be treated fairly and competently each and every time you call us–it’s becoming your “friend in the business.”  We really enjoy being the go-to for our customers for anything related to their homes.  And because we want to be the one and only call that someone has to make, we have formally launched Moss Home Services, our solution for consistently satisfying clients with needs that do not fit cleanly into our Addition, Kitchen, Bath, and Basement segments. 

Basically, we have found a way to simplify your life by simplifying the care of your home.  From plumbing to roofing to windows to electric, to drywall and flooring, and everything in between.  We offer free, up-front, no-obligation price quotes, reliable delivery, and a salesperson and customer service person dedicated to Moss Home Services to make sure we are what we say. 

It doesn’t have to be something as drastic as running your car into your garage wall. We all have things around the house that don’t get done because we don’t have time to find and screen contractors, or because the sales process is too confusing or has a catch.  Moss Home Services is here to help you get your list done without adding more burden to your life.  Let us know how we can help you!!!  And thank you for continuing to allow our family to serve your family.

So by now you know that Moss Building & Design has launched 2 blogs. He Cares & She Cares.  We hope you will enjoy hearing about the remodeling work that we do from two perspectives. I like to think of She Cares as the obvious and rational side, but then, what would life be without the male perspective to spice things up?!

My name is Valerie Irons, and I started working for Moss two years ago after they remodeled my basement. Moss did such amazing work in my home, that I jumped at the opportunity to become part of their organization. Because of my background in realty and home staging along with a life-long passion for design and customer service, it was a perfect fit to start working for Moss as a Kitchen and Bath Design Consultant.

It definitely helps to have personal experience on both sides of a remodeling project, but also as a busy working Mom of three, I know how hectic our lives get.  If you’re considering a home remodeling project, it is much more to you than just adding a new room, removing a wall or adding fresh appliances.  The renovation has to reflect your family’s unique lifestyle and budget and I approach every project with that in mind.

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